Freight Brokerage Operations Leader | Scale, Optimize & Grow

thyssenkrupp; Chicago (IL); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Wellness Program

401(k) Match

Paid Vacation

Holidays

Tuition Reimbursement

Job summary

thyssenkrupp in Chicago is seeking a Freight Brokerage Operations Manager to lead a high-performing logistics team. You will shape the day-to-day operations, optimize freight markets and transportation networks, and deliver cost-effective, customer-focused solutions.

The role requires progressive freight brokerage and supply chain optimization experience, with expertise in TMS, load planning, carrier management, and DOT/FMSCA compliance.

Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or related field.
• 10+ years of Transportation/Logistics Leadership Experience, including transportation management systems, fleet management, DOT and FMSCA Compliance.
• Proven ability to scale operations, reduce costs, and increase margins in fast-paced freight environments.
• Expertise in TMS optimization, load consolidation, and real-time freight visibility tools.
• A track record of building resilient carrier networks and navigating complex logistics challenges with agility.
• Strong leadership, communication, and analytical skills that foster a culture of accountability and innovation

Responsibilities

• Direct and oversee all freight brokerage operations, ensuring seamless execution of shipments and superior service delivery.
• Lead, mentor, and develop a team of logistics coordinators, carrier reps, and dispatchers to exceed performance targets.
• Build and maintain strong carrier and customer relationships, negotiating competitive rates and ensuring capacity in volatile markets.
• Optimize load planning, routing, and carrier procurement using advanced TMS platforms and data-driven strategies.
• Ensure full compliance with DOT, FMCSA, and internal safety and regulatory standards.
• Analyze operational KPIs to identify trends, eliminate inefficiencies, and implement continuous improvement initiatives.
• Collaborate cross-functionally with sales, finance, and customer service teams to align operational goals with business objectives.

Skills

Leadership

Analytical

Communication

Education

Bachelor’s degree in Supply Chain Management

Tools

TMS platforms

Load planning tools

Freight visibility tools

Job description

thyssenkrupp in Chicago is seeking a Freight Brokerage Operations Manager to lead a high-performing logistics team. You will shape the day-to-day operations, optimize freight markets and transportation networks, and deliver cost-effective, customer-focused solutions.

The role requires progressive freight brokerage and supply chain optimization experience, with expertise in TMS, load planning, carrier management, and DOT/FMSCA compliance.