Freight Broker / Account Executive

Muse Freight LLC.; Overland Park (KS); Hybrid; USD 50,000 - 90,000; Full time

Benefits offered by this job

PTO

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Annual Bonus

Paid Holidays

Gym Membership

Job summary

Muse Freight in Overland Park, Kansas, is seeking a Freight Broker / Account Executive to build lasting client relationships and drive new business with a focus on service excellence. The role offers a hybrid work model and a compensation structure that includes commissions up to 40% of gross margin with no seat cost.

You will manage client accounts, analyze performance, and pursue opportunities to grow the carrier network while staying current with industry trends and regulatory changes.

Qualifications

• Experience: Minimum of 1 year in a similar role within the Transportation & Logistics industry.
• Problem-Solving: Strong problem-solving and critical thinking skills to address client needs and overcome challenges.
• Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with clients and internal teams.
• Ability to handle multiple projects and / customers at a single time.
• Customer Focus: Strong customer service orientation, always striving to meet and exceed client expectations.
• Self-Motivated: Ability to work independently, take initiative, and prioritize tasks.
• Team Player: Demonstrated ability to collaborate and work effectively within a team environment.

Responsibilities

• Client Management: Build and maintain strong relationships with existing clients and carriers serving as their main point of contact for all inquiries and needs.
• New Business Development: Identify and pursue new business opportunities to expand our client base.
• Account Analysis: Analyze client accounts, monitor performance, and identify areas for improvement or upselling.
• Monitor and report on key performance indicators (KPIs), such as shipment volumes, revenue, and customer satisfaction, to track account performance and identify areas for improvement.
• Stay up-to-date with industry developments, market trends, and regulatory changes that may impact the freight brokerage industry or client operations.
• Participate in industry events, trade shows, and networking activities to build industry relationships, generate leads, and promote the company's services.
• Problem Solving: Address and resolve any issues or concerns raised by clients, providing effective solutions in a timely manner.

Job description

Job Description

Join Muse Freight, a leading company in the Transportation & Logistics industry. We are passionate about delivering exceptional service and exceeding our clients' expectations. As a Freight Broker / Account Executive, you will play a crucial role in building strong relationships with our clients and ensuring their satisfaction. Located in Overland Park, Kansas, Muse Freight offers a hybrid remote work environment that provides flexibility and work-life balance. You will have the opportunity to have a flex schedule while also being part of a collaborative team.....

Salary plus commissions up to 40% of GM - with NO seat cost!

Benefits

• Paid Time Off (PTO)
• Flexible Schedule
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Parental Leave
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan
• Evenings Off
• Annual Bonus
• Paid Holidays
• Gym Membership

Responsibilities

• Client Management: Build and maintain strong relationships with existing clients and carriers serving as their main point of contact for all inquiries and needs.
• New Business Development: Identify and pursue new business opportunities to expand our client base.
• Account Analysis: Analyze client accounts, monitor performance, and identify areas for improvement or upselling.
• Monitor and report on key performance indicators (KPIs), such as shipment volumes, revenue, and customer satisfaction, to track account performance and identify areas for improvement.
• Stay up-to-date with industry developments, market trends, and regulatory changes that may impact the freight brokerage industry or client operations.
• Participate in industry events, trade shows, and networking activities to build industry relationships, generate leads, and promote the company's services.
• Problem Solving: Address and resolve any issues or concerns raised by clients, providing effective solutions in a timely manner.

Requirements

• Experience: Minimum of 1 year of experience in a similar role within the Transportation & Logistics industry.
• Problem-Solving: Strong problem-solving and critical thinking skills to address client needs and overcome challenges.
• Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with clients and internal teams.
• Ability to handle multiple projects and / customers at a single time.
• Customer Focus: Strong customer service orientation, always striving to meet and exceed client expectations.
• Self-Motivated: Ability to work independently, take initiative, and prioritize tasks.
• Team Player: Demonstrated ability to collaborate and work effectively within a team environment.