Fraud Strategy & Transformation Leader

Truist; Charlotte (NC); On-site; USD 250,000 - 420,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid holidays and vacation

Job summary

The Head of Fraud Strategy and Transformation at Truist will shape and execute a multi-year fraud strategy across consumer, small business, and wholesale products. This role partners with executives to translate threats into a prioritized transformation portfolio and ensures delivery aligns with risk framework.

We seek a leader with extensive fraud and regulatory experience, strong executive presence, and a proven track record in large-scale transformation, cross-organizational collaboration,

Qualifications

• Bachelor's degree or equivalent education.
• Ten+ years of financial services work experience, including Fraud management experience.
• Prior structured problem solving experience through consulting, business leadership or federal government experience.
• Strong leadership and communication skills.
• Five+ years direct Internal Audit and/or Governmental Regulatory experience.
• Experience leading projects and driving change.
• Progressive management experience.

Responsibilities

• Structure ambiguous problems into scopes of work that can be executed by teams around the organization.
• Build influential partnerships with senior managers and executives from all parts of the Company.
• Provide leadership and drive complex, multifaceted Fraud program enterprise-wide transformational initiatives with excellence in scope, timeframes, adherence to regulatory requirements, and budget.
• Lead definition and delivery of solutions to complex problems that result in the reduction of regulatory risk, reduction in operating expenses and/or enhancements to client experience.
• Manage a team of dedicated teammates responsible for executing upon the relevant components of the Fraud Program.
• Act as a subject matter expert for response regarding Fraud program reviews with Examiners, Auditors, Model reviewing parties, and other program reviewing functions.
• 7. Manage relationships with third-party vendors, Enterprise Technology and other resources required to execute initiatives
• Owns execution of strategy, accountable for delivery of results including internal and external reporting of results.
• Partners with executives from other teams to prioritize and coordinate opportunities for improvement across organizations
• Willingness to go deep to fully understand challenges and create solutions
• Acts as a change agent to influence the strategic direction of organization
• Extensive cross-organization coordination including fraud operations, product & channel technology teams, strategy & analytics and cyber security

Skills

Fraud strategy

Executive leadership

Regulatory risk

Problem solving

Change management

Cross-functional

Communication

Project leadership

Education

Bachelor's degree

MBA or advanced degree

Job description

The Head of Fraud Strategy and Transformation at Truist will shape and execute a multi-year fraud strategy across consumer, small business, and wholesale products. This role partners with executives to translate threats into a prioritized transformation portfolio and ensures delivery aligns with risk framework.

We seek a leader with extensive fraud and regulatory experience, strong executive presence, and a proven track record in large-scale transformation, cross-organizational collaboration,