Fraud Strategy Lead — Remote & Risk Analytics

Embedded Shishya; United States; Remote; USD 73,000 - 93,000; Full time

Benefits offered by this job

Medical with telemedicine

Dental and Vision

401k with employer match

Tuition Reimbursement

Paid Time Off

Job summary

Velera, a premier payments and fintech solutions provider, seeks a Supervisor, Fraud Strategy to lead the Fraud Strategy team and oversee risk analytics, monitoring tools, and client implementations.

The role drives process improvements, mentors staff, and coordinates cross-functional efforts with Fraud & Risk teams to deliver reliable, secure services to internal and external customers.

Qualifications

• Bachelor’s degree required or equivalent
• 5+ years in financial services
• 5+ years risk analytics/fraud experience
• 1 year supervisory experience preferred
• Payments processing knowledge preferred
• Vendor systems software experience preferred

Responsibilities

• Directly supervise Fraud Strategy staff and monitor client workflows.
• Participate in client presentations as requested by staff.
• Conduct monthly audits of inquiries for accuracy and quality.
• Coordinate Fraud Strategy tasks and ensure SLAs are met.
• Monitor fraud trends and suggest internal process changes.
• Maintain department workflow to meet time-sensitive functions.
• Resolve complex service issues and advise on sensitive matters.
• Manage documentation and communication within team and external parties.

Skills

Supervisory experience

Risk analytics

Fraud services

Financial services

Project management

Education

Bachelor’s Degree in Business Administration or related field

Tools

Payments processing system knowledge

Third party vendor systems software

Job description

Velera, a premier payments and fintech solutions provider, seeks a Supervisor, Fraud Strategy to lead the Fraud Strategy team and oversee risk analytics, monitoring tools, and client implementations.

The role drives process improvements, mentors staff, and coordinates cross-functional efforts with Fraud & Risk teams to deliver reliable, secure services to internal and external customers.