Fraud Operations Supervisor—Banking Risk

East West Bank; El Monte (CA); On-site; USD 75,000 - 90,000; Full time

Job summary

East West Bank is seeking a Risk and Operations Fraud Supervisor to lead fraud analysts and manage reviews of potential fraud across various channels. This role requires strong knowledge of banking products, legal compliance, and process improvement. Applicants should have supervisory experience and effective communication skills. The base pay range for the position is between $75,000 and $90,000 annually, reflecting skills, experience, and location considerations.

Qualifications

• Associate’s degree or three years of banking, retail fraud detection, or investigative experience is preferred.
• Minimum of two years of supervisory or management experience in fraud, risk, or financial investigations.
• Knowledge of demand deposit and other bank products is preferred.

Responsibilities

• Supervise fraud analysts and prioritize the review of suspicious activity.
• Coordinate workflow and assist with daily work.
• Conduct analysis and research of account activity to detect fraudulent activity.

Skills

Coaching and leadership skills

Analytical skills

Decision-making skills

Written and verbal communication

Project management

Collaboration

Education

Associate’s degree or equivalent experience

Job description

East West Bank is seeking a Risk and Operations Fraud Supervisor to lead fraud analysts and manage reviews of potential fraud across various channels. This role requires strong knowledge of banking products, legal compliance, and process improvement. Applicants should have supervisory experience and effective communication skills. The base pay range for the position is between $75,000 and $90,000 annually, reflecting skills, experience, and location considerations.