Fraud Operations Specialist: Risk & Process Optimizer

WesBanco Bank Inc.; Fort Wayne (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

WesBanco Bank Inc. is seeking an Operations Fraud Specialist to review mobile, RDC, ATM and branch deposits for potential fraud and to oversee In Clearing check items. The role also monitors Zelle, External Transfers and transaction activity in Digital Banking applications.

The associate will train teammates, help implement procedures, and collaborate with leaders to improve efficiency and controls across fraud operations and risk review processes.

Qualifications

• High School Diploma or GED is required.
• Associate's Degree is preferred.
• Minimum of two years of banking experience, preferably in operations.
• Professional demeanor and strong written and verbal communication.

Responsibilities

• Assist with training and guidance to team members with respect to understanding, processing and managing the workload.
• Develop and implement operational plans, policies, procedures, and goals that further scalability, automation and efficiency.
• Collaborates with peers and leaders and makes recommendations for changes to gain efficiency.
• Maintains documentation and pursues areas of improvement for processes and procedures.
• Reviews deposits for fraud and processes affidavits for fraud and provisional credits.
• Reviews fraud across branch, mobile, RDC and ATM channels using Direct Link Risk Review.

Skills

Communication skills

Organizational skills

Prioritization

Multitasking

Education

High School Diploma or GED

Associate's Degree (preferred)

Job description

WesBanco Bank Inc. is seeking an Operations Fraud Specialist to review mobile, RDC, ATM and branch deposits for potential fraud and to oversee In Clearing check items. The role also monitors Zelle, External Transfers and transaction activity in Digital Banking applications.

The associate will train teammates, help implement procedures, and collaborate with leaders to improve efficiency and controls across fraud operations and risk review processes.