Fraud Manager

Wayoh; California; On-site; USD 100,000 - 150,000; Full time

Job summary

Wayoh, a client in the banking sector, seeks an Operations and Fraud Manager in Orange County to lead fraud investigations across deposits, payments, digital services, and customer onboarding.

You will implement risk programs, monitor fraud trends, and coordinate processing of claims, legal matters, and risk controls for all operational departments, ensuring compliance with BSA/AML/OFAC and internal policies.

Qualifications

• A Degree preferably in a Risk Management, Finance, Accounting, or Business Administration field.
• 6+ years of related experience, working within a Fraud function for a Financial Services institution, ideally a Bank.
• People management experience is a MUST.
• Must have knowledge of Microsoft Word, Excel, PowerPoint plus Analytical System/Application Dashboards.
• A good understanding of relevant Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Office of Foreign Asset Control (OFAC) regulations.

Responsibilities

• Implement, train, monitor, and report on risk management and fraud monitoring programs.
• Conduct risk and control assessments for processes, products, and projects.
• Identify and report operational risk events and losses.
• Maintain understanding of queue sizes, loss trends, and dashboards.
• Identify risk factors and trends of fraudulent activity.
• Forecast staffing needs and adjust fraud strategies based on feedback and data analysis.
• Define and establish policies and procedures for fraud review.
• Support fraud monitoring activity within core banking, payments, and digital banking platforms.
• Perform daily report review and decisioning of high-risk transactions including but not limited to Wires, ACH, Debit Card transactions, and Checks.
• Process fraud claims related to Wires, ACH, Debit Card transactions, and other Reg E items.
• Process check claim affidavits, Bank to Bank claims including endorsements and warranty disputes.
• Process various legal processing items served on the Bank’s clients including levies, garnishments, and subpoenas.
• Ensure compliance with all Bank policies and procedures, as well as applicable state and federal banking regulations.
• Review and report escheated items in accordance with state unclaimed property laws and requirements.
• Respond to internal and external auditor requests and ensure proper follow-up and remediation of any self-identified or audit findings related to Risk Operations.

Skills

Fraud monitoring

Risk management

People management

Education

Degree in Risk Management/Finance/Accounting/Business Administration

Job description

This range is provided by Wayoh. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $150,000.00/yr

Institution: Bank

Location: Orange County, CA

Salary: $100,000 - $140,000 (depending on experience)

Our client, a Commercial Bank located in Orange County, is looking for a new Operations and Fraud Manager. This person will be responsible for investigating fraud related to all platforms, products, and services available at the Bank.

This person must possess fraud monitoring and risk management expertise to identify points of exposure and vulnerability while balancing these against opportunities to reduce false positives across areas such as deposits, payments, digital services, and customer onboarding. Additional responsibilities will include coordinating and leading the processing of fraud claims, legal processing, and risk management functions for all operational departments.

Responsibilities:

• Implement, train, monitor, and report on risk management and fraud monitoring programs.
• Conduct risk and control assessments for processes, products, and projects.
• Identify and report operational risk events and losses.
• Maintain understanding of queue sizes, loss trends, and dashboards.
• Identify risk factors and trends of fraudulent activity.
• Forecast staffing needs and adjust fraud strategies based on feedback and data analysis.
• Define and establish policies and procedures for fraud review.
• Support fraud monitoring activity within core banking, payments, and digital banking platforms.
• Perform daily report review and decisioning of high-risk transactions including but not limited to Wires, ACH, Debit Card transactions, and Checks.
• Process fraud claims related to Wires, ACH, Debit Card transactions, and other Reg E items.
• Process check claim affidavits, Bank to Bank claims including endorsements and warranty disputes.
• Process various legal processing items served on the Bank’s clients including levies, garnishments, and subpoenas.
• Ensure compliance with all Bank policies and procedures, as well as applicable state and federal banking regulations.
• Review and report escheated items in accordance with state unclaimed property laws and requirements.
• Respond to internal and external auditor requests and ensure proper follow-up and remediation of any self-identified or audit findings related to Risk Operations.

Requirements:

• A Degree preferably in a Risk Management, Finance, Accounting, or Business Administration field.
• 6+ years of related experience, working within a Fraud function for a Financial Services institution, ideally a Bank.
• People management experience is a MUST.
• Must have knowledge of Microsoft Word, Excel, PowerPoint plus Analytical System/Application Dashboards.
• A good understanding of relevant Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Office of Foreign Asset Control (OFAC) regulations.

To explore this role further, please connect with [e-mail].

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

General Business

Industries

Banking and Financial Services