Fraud Operations Specialist — Hybrid, 4x10 Schedule

Lancesoft; Overland Park (KS); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

401k Contributions

Critical Illness Insurance

Voluntary Permanent Life Insurance

Accident Insurance

Other Employee Perks

Job summary

LanceSoft in Overland Park, KS is seeking a Fraud Operations Specialist for a W2 contract (6+ months). Pay range is $20.00–$23.00 per hour. The role is hybrid: 3 days in the office, 2 days remote after training, with a 4x10 schedule on either Thu–Sun or Sat–Tue.

Training hours are 8:00–5:00 CST. You will perform in-depth fraud analysis, verify customer identity, and document investigations, with required HS diploma and 1 year in fraud or call center work.

Qualifications

• Must communicate clearly in English and handle multiple screens.
• Experience in fraud, customer service or call center settings.
• High school diploma or equivalent completed.

Responsibilities

• Conduct in-depth analysis and investigations of fraud activities.
• Analyze data to confirm or clear fraud and verify ID authentication.
• Identify fraud trends and document investigative findings.

Skills

English communication

Multi-screen navigation

Call center experience

Windows environment

Education

High School diploma or equivalent

Job description

LanceSoft in Overland Park, KS is seeking a Fraud Operations Specialist for a W2 contract (6+ months). Pay range is $20.00–$23.00 per hour. The role is hybrid: 3 days in the office, 2 days remote after training, with a 4x10 schedule on either Thu–Sun or Sat–Tue.

Training hours are 8:00–5:00 CST. You will perform in-depth fraud analysis, verify customer identity, and document investigations, with required HS diploma and 1 year in fraud or call center work.