Fraud Operations Specialist: Digital & Check Risk

WesBanco Bank Inc.; Parkersburg (WV); On-site; USD 45,000 - 65,000; Full time

Job summary

WesBanco Bank Inc. seeks an Operations Fraud Specialist to review mobile, RDC, ATM and branch deposits for potential fraud, process holds, and approve or reject items.

You will monitor Zelle, External Transfers, and transaction activity in Digital Banking to detect fraud and assist in training and testing of procedures. The role requires collaboration with leaders to implement changes, maintain procedures, and ensure compliance with banking policies while supporting the Fraud team on escalations

Qualifications

• High School Diploma or General Education Degree (GED) required.
• Associate's Degree in preferred.
• Minimum of two years of banking experience, preferably in operations, required.
• Clear, concise, effective written and oral communication skills to management, bank employees and bank customers.
• Proficiency in basic computer applications such as Microsoft Office and ability to learn various Banking Software programs.

Responsibilities

• Review deposits (mobile, RDC, ATM, branch) for potential fraud and authorize holds or rejections.
• Monitor Zelle, External Transfers, and Transaction Monitoring for fraud in Digital Banking.
• Assist in training and guiding team members and improving workflows.
• Help develop and implement operations policies to improve efficiency and scalability.
• Collaborate with peers and leaders to drive changes and improve processes.
• Maintain documentation for procedures and processes for functional areas.
• Promote effective use of technology within the department.
• Support fraud reviews and escalation with Fraud team as needed.
• Process fraud claims from other financial institutions.

Skills

Organizational skills

Prioritization

Multitasking

Team player

Communication skills

Microsoft Office

Education

High School Diploma or GED

Associate's Degree preferred

Job description

WesBanco Bank Inc. seeks an Operations Fraud Specialist to review mobile, RDC, ATM and branch deposits for potential fraud, process holds, and approve or reject items.

You will monitor Zelle, External Transfers, and transaction activity in Digital Banking to detect fraud and assist in training and testing of procedures. The role requires collaboration with leaders to implement changes, maintain procedures, and ensure compliance with banking policies while supporting the Fraud team on escalations