Fraud Operations Specialist – Banking & Digital Risk

WesBanco Bank Inc.; Ross Township (Allegheny County); On-site; USD 52,000 - 72,000; Full time

Job summary

WesBanco Bank Inc. is seeking an Operations Fraud Specialist to review mobile, RDC, ATM and branch deposits for potential fraud and to monitor In Clearing check items. You will evaluate Zelle and external transfers and support transaction monitoring within our Digital Banking applications.

You will train teammates, help implement improved procedures, and collaborate with leaders to drive efficiency while ensuring compliance with bank policies and regulatory requirements.

Qualifications

• High School Diploma or GED is required.
• An Associate's Degree is preferred.
• Minimum of two years banking experience, preferably in operations.
• Ability to learn various Banking Software programs and Microsoft Office.

Responsibilities

• Review deposits (mobile, RDC, ATM, branch) for potential fraud and approve or decline accordingly.
• Review In Clearing check items for fraud and coordinate with branch personnel and Fraud team when escalation is required.
• Monitor Digital Banking applications for fraud, including Zelle and External Transfers.
• Assist with training and guidance to team members in understanding and processing workloads.
• Assist in developing and implementing operational plans, procedures, and goals to improve efficiency and automation.
• Suggest changes to processing to leadership to enhance the process.

Skills

Customer service

Communication

Multitasking

Time management

Teamwork

Microsoft Office

Banking software

Education

High School Diploma or GED

Associate's Degree

Tools

Microsoft Office

Banking Software

Job description

WesBanco Bank Inc. is seeking an Operations Fraud Specialist to review mobile, RDC, ATM and branch deposits for potential fraud and to monitor In Clearing check items. You will evaluate Zelle and external transfers and support transaction monitoring within our Digital Banking applications.

You will train teammates, help implement improved procedures, and collaborate with leaders to drive efficiency while ensuring compliance with bank policies and regulatory requirements.