Fraud Operations Specialist: Digital Banking & Deposits

WesBanco Bank Inc.; Huntington (WV); On-site; USD 52,000 - 78,000; Full time

Job summary

WesBanco Bank Inc. is seeking an Operations Fraud Specialist responsible for reviewing mobile, RDC, ATM and branch deposits for potential fraud, and for monitoring Zelle and external transfers within our Digital Banking platforms.

The role includes approving or declining items, training staff, and implementing process improvements to enhance efficiency and controls. The ideal candidate has banking operations experience, strong communication skills, and the ability to manage multiple priorities

Qualifications

• Two years banking experience, preferably in operations.
• High School Diploma or GED required; Associate's degree preferred.
• Proficient with Microsoft Office and banking software.
• Professional demeanor with strong written and oral communication.
• Ability to manage priorities and meet deadlines.
• Team player with a positive outlook and adaptability.
• Willingness to learn various applications and systems.
• Regulatory awareness and compliance training is expected.

Responsibilities

• Review deposits for potential fraud in branch, mobile, RDC and ATM channels.
• Approve or decline items using Direct Link Risk Review.
• Assist in training and guidance to team members and improvements.
• Develop and implement operational plans to improve efficiency.
• Collaborate with peers and leaders to gain efficiency.
• Monitor Digital Banking transactions (Zelle, External Transfers).
• Escalate to Fraud team as required and document actions.

Skills

Banking experience

Attention to detail

Communication skills

Team player

Multitasking

Education

High School Diploma or GED

Associate's Degree preferred

Tools

Microsoft Office

Banking software

Job description

WesBanco Bank Inc. is seeking an Operations Fraud Specialist responsible for reviewing mobile, RDC, ATM and branch deposits for potential fraud, and for monitoring Zelle and external transfers within our Digital Banking platforms.

The role includes approving or declining items, training staff, and implementing process improvements to enhance efficiency and controls. The ideal candidate has banking operations experience, strong communication skills, and the ability to manage multiple priorities