Fraud Operations Specialist - Digital Banking & Deposits

WesBanco Bank Inc.; Youngstown (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

WesBanco Bank Inc. is seeking an Operations Fraud Specialist to review mobile, RDC, ATM and branch deposits for potential fraud and oversee In Clearing checks.

The role includes monitoring Zelle, External Transfers, and Digital Banking transactions for suspicious activity and providing training and implementation support for process improvements. The position requires attention to detail, strong communication, and teamwork to maintain compliance and protect customer assets.

Qualifications

• High School Diploma or GED is required.
• Associate's degree preferred.
• Minimum of two years banking experience, preferably in operations.

Responsibilities

• Review deposits for potential fraud across branch, mobile, RDC and ATM channels and approve/decline items.
• Assist in training and guidance to team members on processing workloads and changes.
• Develop and implement operational plans, policies, and procedures to improve scalability, automation and efficiency.
• Collaborate with leaders to recommend changes to processing for greater efficiency.
• Monitor Digital Banking transactions for fraud, including Zelle and External Transfers, and respond to escalations.

Education

High School Diploma or GED

Associate's Degree preferred

Job description

WesBanco Bank Inc. is seeking an Operations Fraud Specialist to review mobile, RDC, ATM and branch deposits for potential fraud and oversee In Clearing checks.

The role includes monitoring Zelle, External Transfers, and Digital Banking transactions for suspicious activity and providing training and implementation support for process improvements. The position requires attention to detail, strong communication, and teamwork to maintain compliance and protect customer assets.