Fraud Operations Specialist — Digital Banking & Risk

WesBanco Bank Inc.; Chattanooga (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

WesBanco Bank Inc. is seeking an Operations Fraud Specialist to review deposits and check items for fraud across branches, mobile, RDC and ATM channels. The role also monitors Zelle, external transfers and transaction activity within Digital Banking applications.

You will train teammates, help implement new processes, and contribute to efficiency with documented procedures and cross-functional collaboration.

Qualifications

• High School Diploma or GED required; associate degree preferred.
• Minimum two years of banking experience, preferably in operations.
• Proficiency with Microsoft Office and banking software applications.

Responsibilities

• Review deposits (mobile, RDC, ATM, branch) for potential fraud and approve or reject as needed.
• Review Zelle, External Transfers and transaction monitoring for suspected fraud.
• Assist in training, testing and implementing process changes to improve efficiency.
• Document processes and maintain procedures for functional areas.
• Communicate effectively with leaders and peers to ensure collaboration.

Skills

Microsoft Office

Banking software

Communication skills

Team player

Time management

Education

High School Diploma or GED

Associate's Degree preferred

Tools

Direct Link Risk Review

Job description

WesBanco Bank Inc. is seeking an Operations Fraud Specialist to review deposits and check items for fraud across branches, mobile, RDC and ATM channels. The role also monitors Zelle, external transfers and transaction activity within Digital Banking applications.

You will train teammates, help implement new processes, and contribute to efficiency with documented procedures and cross-functional collaboration.