Fraud & Loss Prevention Specialist

Centra Credit Union; United States; On-site; USD 31,000 - 45,000; Full time

Job summary

Centra Credit Union in Columbus, Indiana, seeks a full-time Loss Prevention Specialist to protect members and assets. The role focuses on investigating fraud, resolving disputes, and maintaining compliance across debit/credit, checks, ACH, and identity theft areas.

Qualified candidates have a High School Diploma or GED and 1–3 years of related experience. Centra offers competitive pay ($27.68/hour) and a comprehensive benefits package in an equal opportunity environment.

Qualifications

• Investigates fraud situations and handles dispute resolutions.
• Communicates with Members and Team Members on fraud or dispute matters.
• Maintains knowledge of products and services where fraud can occur (debit/credit, checks, ACH).

Responsibilities

• Investigates fraud situations, tracks and follows-up within case management systems.
• Facilitates fraud resolution and compliance with regulations.
• Resolves disputes with chargebacks or reimbursements and maintains documentation.

Skills

Fraud investigation

Dispute resolution

Customer communication

Identity protection

Education

High School Diploma or GED

Job description

Centra Credit Union in Columbus, Indiana, seeks a full-time Loss Prevention Specialist to protect members and assets. The role focuses on investigating fraud, resolving disputes, and maintaining compliance across debit/credit, checks, ACH, and identity theft areas.

Qualified candidates have a High School Diploma or GED and 1–3 years of related experience. Centra offers competitive pay ($27.68/hour) and a comprehensive benefits package in an equal opportunity environment.