Impactful Consumer Loan Servicing Specialist

Centra Credit Union; Columbus (OH); Vor Ort; USD 29.000 - 39.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits package

Spanish/English interpreter allowance

Zusammenfassung

Centra Credit Union is seeking a Consumer Loan Servicing Specialist at our Corporate HQ in Columbus, Indiana. The role maintains existing consumer loans throughout their lifecycle, processes servicing requests, ensures loan account integrity, and complies with regulatory requirements while delivering responsive service to Members and internal partners.

Starting wage is $24.42 per hour. Eligible positions also offer a comprehensive benefits package designed to support you and your family, with

Qualifikationen

• High School Diploma or GED.
• Under one year of similar or related experience, including preparatory experience.

Aufgaben

• Process routine and non routine consumer loan servicing requests, including payments, adjustments, loan maintenance, payoffs, and account updates.
• Order services and reviews (appraisal, title, flood) for Consumer Real Estate loan products.
• Support, collaborate, and communicate to Member and internal partner inquiries related to existing consumer loan accounts.
• Administer process timely consumer loan titles and UCC filings, lien perfections and lien modifications to ensure collateral security.
• Adhere to all applicable federal and state regulations, including BSA/AML, OFAC, Reg Z, Reg E (as applicable), SCRA, MLA, and Credit Union policies.
• Complete servicing reports or quality and control reviews as assigned.
• Provide operational support for Consumer Loan Operations projects, including process improvements, system enhancements, and implementation activities.
• Process and manage ancillary product claims while supporting all servicing activities related to CPI, Debt Protection, and other loan protection products.
• Provide backup support for consumer lending processing functions as needed.

Ausbildung

High School Diploma or GED

Jobbeschreibung

Centra Credit Union is seeking a Consumer Loan Servicing Specialist at our Corporate HQ in Columbus, Indiana. The role maintains existing consumer loans throughout their lifecycle, processes servicing requests, ensures loan account integrity, and complies with regulatory requirements while delivering responsive service to Members and internal partners.

Starting wage is $24.42 per hour. Eligible positions also offer a comprehensive benefits package designed to support you and your family, with