Fraud Insights Ops Analyst: Anomaly Response Lead

DoorDash USA; Tempe (AZ); Hybrid; USD 33,000 - 48,000; Full time

Benefits offered by this job

401(k) match

Parental leave (16 weeks)

Wellness benefits

Commuter benefits

Paid time off

Paid sick leave

Medical, dental, vision benefits

11 paid holidays

Disability and basic life insurance

Family-forming assistance

Mental health program

Job summary

DoorDash is seeking a Fraud Insights Operations Analyst in Tempe to investigate suspected fraud, assess risk, and drive prevention efforts. The role emphasizes data-driven decision making, collaboration across teams, and ongoing process improvements.

In-office presence is required twice a month, with remote flexibility within 50 miles of Tempe. Responsibilities include detailed investigations, reporting fraud trends to management, and training staff on prevention techniques.

Qualifications

• 2+ years of experience in fraud, finance, or related operational roles.
• Advanced Google Sheets/Excel skills and data analysis techniques.
• Familiarity with fraud prevention strategies and tools.
• Ability to collaborate with cross-functional teams.

Responsibilities

• Investigate flagged transactions or accounts to determine fraud.
• Assess risk and mitigate potential losses.
• Develop and implement fraud prevention strategies and procedures.
• Analyze data to identify patterns and anomalies.
• Prepare reports on fraud trends and mitigation.
• Collaborate with risk management, legal, and compliance teams.
• Conduct training sessions on fraud risks and reporting procedures.
• Utilize fraud detection tools to enhance monitoring and prevention.

Skills

Investigation

Risk assessment

Fraud prevention

Data analysis

Reporting

Cross-functional collaboration

Training and awareness

Technology utilization

Tools

Fraud detection software

Google Sheets / Excel

Job description

DoorDash is seeking a Fraud Insights Operations Analyst in Tempe to investigate suspected fraud, assess risk, and drive prevention efforts. The role emphasizes data-driven decision making, collaboration across teams, and ongoing process improvements.

In-office presence is required twice a month, with remote flexibility within 50 miles of Tempe. Responsibilities include detailed investigations, reporting fraud trends to management, and training staff on prevention techniques.