Fraud & Compliance Operations Analyst (Remote)

PayMitto; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

PayMitto, LLC is a remote-friendly employer building cross-border payments infrastructure for banks and fintechs. We seek a versatile Operations Analyst to join Fraud, Compliance, and Client Support, trained across three front-line functions and deployed where needed.

You'll triage fraud alerts, screen sanctions, monitor BSA/AML activity, and handle Tier 1 client tickets via Zendesk, with opportunities to shape AI-assisted workflows. This role is remote from National Capital Region’s meetings.

Qualifications

• 2+ years of experience in financial crimes, fraud, BSA/AML, sanctions, or payments/support operations.
• Working knowledge of fraud typologies (AFT, ATO), OFAC sanctions screening, and BSA/AML requirements.
• Comfort using AI tools and understanding how AI agents can support workflows.
• Strong decision making, pattern recognition, and documentation skills.

Responsibilities

• Triage and investigate fraud alerts, taking action to limit exposure.
• Decision sanctions screening and BSA/AML alerts within our fraud and compliance platform.
• Document investigations, including fraud cases and TM alerts, audit-ready for UAR or law enforcement.
• Handle Tier 1 client and partner support across email and Zendesk.
• Coordinate RFIs across fraud, compliance, and operations teams.
• Identify gaps and tuning opportunities in fraud, screening, and monitoring tools.
• Help build and maintain AI agents that support workflows.
• Flex across fraud, compliance, and support work as volumes shift.

Skills

Decision making

Pattern recognition

Documentation skills

Customer service

English proficiency

Tools

Zendesk

AI tools like Claude

Job description

PayMitto, LLC is a remote-friendly employer building cross-border payments infrastructure for banks and fintechs. We seek a versatile Operations Analyst to join Fraud, Compliance, and Client Support, trained across three front-line functions and deployed where needed.

You'll triage fraud alerts, screen sanctions, monitor BSA/AML activity, and handle Tier 1 client tickets via Zendesk, with opportunities to shape AI-assisted workflows. This role is remote from National Capital Region’s meetings.