Fraud Associate Level I

Xtremesolutions Inc; Washington (District of Columbia); On-site; USD 42,000 - 62,000; Full time

Job summary

Xtreme Solutions is seeking a Fraud Associate to perform administrative work and data analysis in support of the Office of Legal Affairs in Washington, DC. You will liaise with internal and external offices, monitor case files and logs, match correspondence to passport files, and enter data with quality control.

The role requires a High School Diploma and at least three years of general office experience, strong Microsoft Office skills, and the ability to perform repetitive tasks accurately on

Qualifications

• High School Diploma and a minimum of three (3) years of general office experience.
• Solid working knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint, Outlook).
• Capable of performing repetitive tasks with high accuracy and maintaining filing systems.

Responsibilities

• Liaise with internal and external offices and agencies in performing daily duties, maintaining and monitoring case files and logs.
• Match incoming correspondence from applicants and law enforcement officials with the individual passport file.
• Process initial case paperwork, enter data, perform quality control reviews of data entered and maintain paper and electronic file libraries.
• Complete and process pre-formatted letters to passport applicants whose files have been referred to the office.
• Assist in processing applications referred to the office by agencies and posts and perform telephone and written inquiries concerning pending applications.
• Process fraud case paperwork, including scanning cases, updating applicant information in databases, determining the appropriate class category, and maintaining file libraries in SharePoint.

Skills

Office admin

MS Office

Attention to detail

Education

High School Diploma

Tools

Microsoft SharePoint

Outlook

Word/PowerPoint/Excel

Job description

Description

The Fraud Associate will perform administrative work and data analysis in support of the Office of Legal Affairs.

DUTIES/TASKS:

• Liaise with internal and external offices and agencies in performing daily duties, maintaining and monitoring case files and logs.
• Match incoming correspondence from applicants and law enforcement officials with the individual passport file.
• Process initial case paperwork, enter data, perform quality control reviews of data entered and maintain paper and electronic file libraries.
• Complete and process pre-formatted letters to passport applicants whose files have been referred to the office.
• Assist in processing applications referred to the office by agencies and posts and perform telephone and written inquiries concerning pending applications.
• Process fraud case paperwork, including: scan fraud cases, enter or update applicant information into National Fraud Database, Travel Document Issuance System, and other databases; determine the appropriate Class category; perform quality control reviews of data entered; and maintain paper and electronic file libraries in SharePoint.

Xtreme Solutions is proud to be an equal-opportunity workplace and an affirmative-action employer. All qualified applicants will receive fair consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age or veteran status.

Requirements

EDUCATION/EXPERIENCE REQUIRED:

• High School Diploma and a minimum of three (3) years of general office experience
• Solid working knowledge of using the Microsoft Suite of Office Products (i.e., Word, Power Point, Excel, SharePoint and Outlook)

QUALIFICATIONS:

• Capable of performing repetitive tasks while maintaining a high level of accuracy, such as: lifting, standing, reaching, twisting, sealing envelopes, opening/sending mail, stacking, shredding, packing/moving/stacking boxes, un‑stapling, paper‑clipping, sorting, filing, and reading.
• Possess comprehensive writing skills, ability to proofread correspondence, convey ambiguities, and correct deficiencies.
• Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures.