Fraud II

Xtremesolutions Inc; Washington (District of Columbia); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Xtreme Solutions, Inc. is seeking a detail-oriented Fraud Associate Level II at our Passport Headquarters in Washington, DC. You will work with the Fraud Program Manager to perform data analysis and support the Fraud Program Office, overseeing junior staff and ensuring accuracy.

The role requires strong analytical ability, leadership skills, and experience with Microsoft Office. Join our team to contribute to public service efforts and maintain high data integrity in a fast-paced environment.

Qualifications

• Bachelor’s Degree in Criminal Justice or a related field.
• 3+ years in law enforcement, criminal justice, intelligence, or analytic roles.
• 5+ years using Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint, Teams, and Outlook).
• Strong analytical skills with the ability to evaluate information and draw conclusions.
• Ability to lead small teams and multitask with attention to detail and accuracy.
• Excellent writing and proofreading skills, with the ability to clearly convey information.
• Flexibility and adaptability in high-pressure situations, with strong customer service skills.

Responsibilities

• Data Management: Enter and maintain data in an in-house fraud database and perform quality control reviews.
• Data Analysis: Verify and analyze data from internal, law enforcement, and commercial databases.
• Case Tracking: Track fraud case statistics and update the agency/center FPM SharePoint page.
• Liaise with Security, other Document Centers, and stakeholders including law enforcement and client agencies.
• Training and Development: Assist in developing training materials and curriculum for client staff and oversee junior staff.
• Case Review: Conduct analytical case reviews and assist in processing applications and fraud case paperwork.
• Administrative Support: Perform inquiries, retrieve mail, file requests, and maintain paper/electronic libraries.

Skills

Analytical skills

Leadership of small teams

Multitasking

Writing and proofreading

Customer service

Education

Bachelor’s Degree in Criminal Justice or related field

Tools

Microsoft Office Suite

Job description

Description

Xtreme Solutions, Inc. is seeking a detail-oriented and motivated Fraud Associate Level II to join our team at the Passport Headquarters in Washington, DC. In this role, you will work closely with the Client Fraud Program Manager (FPM) to perform data analysis and support the Fraud Program Office. This position requires a high level of accuracy, critical thinking, and the ability to manage multiple tasks efficiently. You will also be responsible for providing oversight and guidance to lower-level Fraud Associates and other contract staff.

Roles and Responsibilities:

• Data Management: Enter and maintain data in an in-house fraud database and perform quality control reviews.
• Data Analysis: Verify and analyze data from various internal, law enforcement, and commercial databases (e.g., LexisNexis, CCD, EVVE, CURP, CLEAR).
• Case Tracking: Track fraud case statistics and update the agency/center FPM SharePoint page.
• Stakeholder Interaction: Liaise with Security, other Document Centers, and various stakeholders including law enforcement and client agencies.
• Training and Development: Assist in the development of training materials and curriculum for client staff and provide training and oversight to lower-level associates.
• Case Review: Conduct analytical case reviews and assist in processing applications and fraud case paperwork.
• Administrative Support: Perform telephone and written inquiries, retrieve mail and file requests, and maintain paper and electronic file libraries.

Requirements

Minimum Qualifications:

• Education: Bachelor’s Degree in Criminal Justice or a related field.
• Experience:
  • At least three (3) years of experience in law enforcement, criminal justice, intelligence, or other professional analytic roles.
  • At least five (5) years of experience using the Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint, Teams, and Outlook).
• Skills:
  • Strong analytical skills with the ability to evaluate information and draw conclusions.
  • Proven ability to lead small teams and multitask with a keen attention to detail and accuracy.
  • Excellent writing and proofreading skills, with the ability to clearly convey information and correct deficiencies.
  • Flexibility and adaptability in high-pressure situations, with strong customer service skills.

Physical Demands/Work Environment:

• Frequent lifting, bending, stretching, sitting, standing, and walking.
• Heavy use of computers, telephones, and related equipment.
• Ability to lift at least 30 lbs infrequently.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Why Join Xtreme Solutions? At Xtreme Solutions, we are committed to fostering a dynamic and supportive work environment where our employees can thrive. We offer competitive compensation, opportunities for career growth, and the chance to make a meaningful impact in a vital area of public service. Join us and be part of a team dedicated to excellence, innovation, and making a difference.

Xtreme Solutions is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive fair consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age or veteran status.