Fraud Analytics Lead & Strategy

HomeServe USA Corp; Chattanooga (TN); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Career development

Casual attire

Excellent benefits including medical,视

401(k) plan

Job summary

HomeServe USA Corp seeks an Assistant Manager, Data Analysis to safeguard the company’s financial integrity and mitigate risk in the claims process. The role provides strategic leadership, drives process improvements, and manages a team of fraud investigators and data analysts.

You will collaborate with Legal, Data, Finance, and Service Delivery to identify inefficiencies and implement system and process enhancements that strengthen controls and operational effectiveness.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 3-5 years’ supervisory fraud or related experience.
• Experience leading cross-functional projects or process improvements.
• Analytical mindset with ability to interpret data and detect patterns.
• Excellent Microsoft Excel and MS Office skills.

Responsibilities

• Lead fraud-related projects from initiation through completion, ensuring timely delivery and alignment with business objectives.
• Identify inefficiencies and propose system and process enhancements to improve financial performance and operational effectiveness.
• Define project scope, milestones, and success metrics; track progress and communicate status to stakeholders.
• Directly manage the team, including coaching, performance management, and talent development.
• Collaborate with senior leaders to create and update fraud prevention and detection strategies based on observed patterns and trends.

Skills

Analytical mindset

Excel proficiency

Communication skills

Independent self-starter

Cross-functional collaboration

Education

Bachelor’s degree in related field

Certified Fraud Examiner (CFE)

Tools

Microsoft Excel

Microsoft Office

Job description

HomeServe USA Corp seeks an Assistant Manager, Data Analysis to safeguard the company’s financial integrity and mitigate risk in the claims process. The role provides strategic leadership, drives process improvements, and manages a team of fraud investigators and data analysts.

You will collaborate with Legal, Data, Finance, and Service Delivery to identify inefficiencies and implement system and process enhancements that strengthen controls and operational effectiveness.