Assistant Manager, Fraud Analytics & Strategy

HomeServe USA; Chattanooga (TN); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Career development

Casual attire

Team oriented work atmosphere

Excellent benefits including medical,

401(k) plan with a company match

HomeServe coverage plans

Job summary

HomeServe USA in Tennessee is seeking an Assistant Manager, Data Analysis to safeguard financial integrity and lead fraud investigators and data analysts.

You will work with Legal, Data, Finance and Service Delivery to identify inefficiencies, guide risk management, and develop fraud prevention strategies.

This role requires a Bachelor's, 3–5 years supervisory Fraud experience, strong Excel skills, and the ability to present insights to leadership.

Qualifications

• Bachelor’s degree in business, finance, accounting, criminal justice, or related field.
• 3–5 years’ supervisory or leadership experience in fraud-related roles.
• Experience leading cross-functional projects or process improvements.
• Analytical mindset with the ability to interpret data and detect patterns.
• Strong Excel skills and proficiency with Microsoft Office.
• Excellent written and verbal communication.
• Independent self-starter able to collaborate across organizations.
• Certifications such as CFE or CFCS are a plus.

Responsibilities

• Lead fraud-related projects from initiation to completion.
• Identify inefficiencies and propose system/process enhancements.
• Define scope, milestones, success metrics, and track progress.
• Manage the team including coaching and performance management.
• Collaborate with Legal, Data, Finance, and Service Delivery to develop fraud strategies.
• Prepare and present summaries and recommendations to department leaders.
• Serve as subject matter expert in fraud prevention/detection.
• Contribute to long-term fraud strategy and risk framework.
• Develop and improve processes, reporting, and controls.
• Seek opportunities to improve financial performance via systems/processes.

Skills

Fraud analytics

Leadership

Data analysis

Excel proficiency

Cross-functional collaboration

Communication skills

Education

Bachelor's degree

Tools

Microsoft Excel

Office Suite

Job description

HomeServe USA in Tennessee is seeking an Assistant Manager, Data Analysis to safeguard financial integrity and lead fraud investigators and data analysts.

You will work with Legal, Data, Finance and Service Delivery to identify inefficiencies, guide risk management, and develop fraud prevention strategies.

This role requires a Bachelor's, 3–5 years supervisory Fraud experience, strong Excel skills, and the ability to present insights to leadership.