Fraud Analyst I – Detection & Communications

Fifth Third; Cincinnati (OH); On-site; USD 52,000 - 64,000; Full time

Job summary

Fifth Third Bank in Cincinnati, OH is seeking a Fraud Analyst I - Communications to support Fraud Detection, Fraud Communication, and Domestic Collections.

You will review alerts, communicate with customers and staff, open and prep fraud cases, and escalate when needed. Strong analytical and written/verbal communication are essential.

This role is on-site in Cincinnati with standard hours, and offers benefits and a collaborative environment.

Qualifications

• Three years of fraud, banking, or investigative experience preferred.
• Associate degree or equivalent work experience required.
• Strong analytical and communication skills essential.

Responsibilities

• Review, analyze, and decision fraud alerts per policy.
• Communicate with customers and staff to address fraud risk.
• Open and prep fraud cases and escalate when needed.
• Collaborate with fraud operations and other units.

Skills

Analytical thinking

Strong communication skills

Investigation skills

Attention to detail

Teamwork

Education

Associate's degree or equivalent

Tools

Microsoft Excel

Fraud systems

MS Word

Job description

Fifth Third Bank in Cincinnati, OH is seeking a Fraud Analyst I - Communications to support Fraud Detection, Fraud Communication, and Domestic Collections.

You will review alerts, communicate with customers and staff, open and prep fraud cases, and escalate when needed. Strong analytical and written/verbal communication are essential.

This role is on-site in Cincinnati with standard hours, and offers benefits and a collaborative environment.