Franchise Performance Coach

Scenthound Franchising; Florida; On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

AD&D insurance

Short-term disability

401k with company match

Free Scenthound membership

Job summary

Scenthound Franchising is seeking a Franchise Business Coach to guide franchisees toward operational efficiency, financial performance, and brand adherence. You will analyze financial data, identify growth opportunities, and serve as the primary contact for franchise partners, collaborating with cross-functional teams to deliver enhanced support.

The role emphasizes relationship-building, structured performance plans, and KPI-driven coaching, with travel up to 50% and a base plus incentive

Qualifications

• Must live in Texas.
• Bachelor’s Degree preferred.
• Proven experience in business coaching, consulting, or franchise management— direct experience coaching franchisees preferred.
• Strong financial acumen with the ability to read P&Ls, interpret metrics, and translate data into coaching priorities.
• Track record of influencing outcomes with accountability and empathy.
• Exceptional communication and relationship-building skills.
• Ability to travel up to 50%.

Responsibilities

• Build deep, trust-based relationships with franchisees serving as their primary advocate within the organization and their first call when challenges arise.
• Maintain a consistent cadence of structured touchpoints with each franchisee focused on performance trends, growth planning, and brand compliance.
• Analyze key metrics and financial data to evaluate the overall health and performance of the franchise network.
• Gathers and analyzes franchisee data, performance metrics, and financial statements to identify areas for improvement and opportunities for growth and profitability.
• Partner with the corporate team to uphold brand standards across your portfolio, ensuring consistency in service quality, guest experience, and operational execution.
• Address performance and compliance issues directly and constructively by diagnosing root causes, co-creating solutions with franchisees, and following through until the issue is resolved.
• Champion franchisee development through structured performance plans, financial coaching, and accountability frameworks that build owner capability over time.
• Lead group meetings and peer learning sessions that sharpen franchisee understanding of KPIs, drive goal-setting, and cultivate a culture of healthy competition across the system.

Skills

Financial acumen

Franchise coaching

Communication

Relationship building

Travel readiness

Education

Bachelor's Degree

Job description

Scenthound Franchising is seeking a Franchise Business Coach to guide franchisees toward operational efficiency, financial performance, and brand adherence. You will analyze financial data, identify growth opportunities, and serve as the primary contact for franchise partners, collaborating with cross-functional teams to deliver enhanced support.

The role emphasizes relationship-building, structured performance plans, and KPI-driven coaching, with travel up to 50% and a base plus incentive