Franchise Operations Leader, Multi-Unit Field Support

Revive Capital; Town of Florida (NY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Revive Capital is seeking an experienced professional to join their corporate Franchise Support team, focusing on operational excellence across the franchise network. This role emphasizes driving accountability through performance management metrics and nurturing franchise relationships. Candidates should have 3 to 7+ years in multi-unit operations or franchise support, demonstrating strong organizational and problem-solving skills. Remote flexibility with travel requirements (25-50%) is involved in ensuring consistent client experiences and supporting franchise growth.

Qualifications

• 3 to 7+ years in multi-unit operations, franchise support, or field operations.
• Strong understanding of KPI tracking and performance management.
• Proven ability to support and manage multiple locations.

Responsibilities

• Represent a corporate point of contact for franchisees.
• Support locations through onboarding and stabilization.
• Drive standardization and SOP compliance.

Skills

Multi-unit operations

KPI tracking

Communication skills

Problem-solving skills

Salesforce

Job description

Revive Capital is seeking an experienced professional to join their corporate Franchise Support team, focusing on operational excellence across the franchise network. This role emphasizes driving accountability through performance management metrics and nurturing franchise relationships. Candidates should have 3 to 7+ years in multi-unit operations or franchise support, demonstrating strong organizational and problem-solving skills. Remote flexibility with travel requirements (25-50%) is involved in ensuring consistent client experiences and supporting franchise growth.