Franchise Growth & Sales Enablement Lead

SERVPRO of Manchester/Mansfield; Gallatin (TN); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health benefits plan including medical

401(k) with company match

Paid time-off and holidays

Paid parental leave

On-site fitness rooms

Employee Assistance Program

Employee Resource Groups

Personal and professional development

Job summary

SERVPRO of Manchester/Mansfield is seeking a Franchise Business Development Specialist to define, standardize, and advance the SERVPRO Way of franchise business development across residential and commercial segments. The role owns the operating model, processes, and training to drive revenue growth across the franchise network.

You will develop and manage MSA strategies, optimize sales processes, and align HQ with field teams.

Qualifications

• Minimum ten years of direct sales, sales management, and sales operations experience.
• Experience in restoration or similar service-based business preferred.
• CRM systems expertise, with Salesforce preferred.
• Strong communication, negotiation, and presentation skills.
• Ability to thrive in a fast-paced environment and manage multiple priorities.

Responsibilities

• Define and manage the SERVPRO Way for business development across residential and commercial segments.
• Improve and embed sales processes with training and systems.
• Develop and track key performance metrics with BI team.
• Lead field engagement and communicate across HQ and franchises.
• Support MSA development and management for contracted clients.
• Collaborate on technology integrations (Salesforce, Ready Plan) for workflow efficiency.

Skills

Business development

Sales management

CRM systems

Data analysis

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

SERVPRO of Manchester/Mansfield is seeking a Franchise Business Development Specialist to define, standardize, and advance the SERVPRO Way of franchise business development across residential and commercial segments. The role owns the operating model, processes, and training to drive revenue growth across the franchise network.

You will develop and manage MSA strategies, optimize sales processes, and align HQ with field teams.