Franchise Growth & Performance Coach

OpenWorks | Facility Management; United States; Remote; USD 95,000 - 140,000; Full time

Job summary

OpenWorks is seeking a Franchise Business Consultant to serve as the primary partner for our franchisees, helping them grow, operate with excellence, and meet OpenWorks’ standards. The role emphasizes onboarding, training, coaching, and strategic growth across a national network.

You will build relationships, solve challenges, and drive measurable results while traveling as needed to support franchisees and initiatives.

Qualifications

• 7+ years of franchise experience, with at least 5 years in franchise operations, development, or vendor management.
• Proven track record of supporting franchise programs with measurable impact on compliance, growth, or profitability.
• Familiarity with janitorial operations and CRM or ERP platforms (HubSpot, Dynamics preferred).

Responsibilities

• Partner with franchisees to ensure compliance with training, standards, and operational requirements.
• Lead franchise onboarding and provide guidance that sets new owners up for success from day one.
• Deliver engaging training programs focused on business strategy, financial acumen, and people management.
• Track performance metrics and coach franchisees with actionable development plans to improve results.
• Partner with leadership and cross-functional teams to address non-compliance and support improvement initiatives.
• Drive adoption of systems and technology (e.g., HubSpot, Dynamics) to improve operational efficiency.

Skills

Franchise operations

Relationship building

Training & coaching

CRM/ERP familiarity

Data analysis

Travel readiness

Tools

HubSpot

Dynamics

Job description

OpenWorks is seeking a Franchise Business Consultant to serve as the primary partner for our franchisees, helping them grow, operate with excellence, and meet OpenWorks’ standards. The role emphasizes onboarding, training, coaching, and strategic growth across a national network.

You will build relationships, solve challenges, and drive measurable results while traveling as needed to support franchisees and initiatives.