Franchise Growth & Partnerships Lead

Openlane; Northern (KY); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

HSA contributions

FSA options

401K with company match

Paid time off

Job summary

OPENLANE is seeking a Franchise Account Executive to drive sales and client success within a defined territory. You will coordinate with internal operations and outside sales, build strong relationships, and ensure customers have resources to grow.

Ideal candidates have 3–5 years in inside sales or account management, proficiency with Google Suite, Salesforce, and data tools, with a proactive problem-solving mindset and excellent communication skills. Travel about 15% is expected.

Qualifications

• 3–5 years of related sales and/or account management.
• Strong understanding of online technologies and Google Suite offerings.
• Proven track record as a proactive problem-solver, owning issues end-to-end.
• Excellent oral and written communication with a customer-service focus.
• Strong organizational, time-management, and prioritization skills.
• Willingness to travel to or within assigned region (~15% of time).

Responsibilities

• Align internal and external stakeholders to ensure commitment to objectives and outcomes.
• Serve as the central point of contact between resources to provide product expertise and support.
• Monitor sales performance within territories and resolve issues impacting performance and satisfaction.
• Listen to stakeholders' objectives and align technology and processes to meet needs.
• Collaborate with operations to resolve issues with strong communication.
• Educate and support external stakeholders on program features and enhancements.
• Coach customers on best practices to succeed in the marketplace.

Skills

Strategic

Collaborative

Results-driven

Customer obsessed

TechSavvy

Google Suite

Proactive problem-solver

Oral & written communication

Organization & time mgmt

Travel readiness

Education

Bachelor's Degree

Tools

Salesforce

DOMO

Google Suite

Job description

OPENLANE is seeking a Franchise Account Executive to drive sales and client success within a defined territory. You will coordinate with internal operations and outside sales, build strong relationships, and ensure customers have resources to grow.

Ideal candidates have 3–5 years in inside sales or account management, proficiency with Google Suite, Salesforce, and data tools, with a proactive problem-solving mindset and excellent communication skills. Travel about 15% is expected.