Franchise Growth & Operations Director

FullSpeed Automotive; Illinois; On-site; USD 95,000 - 110,000; Full time

Job summary

FullSpeed Automotive seeks a Franchise Support Director based in Illinois, Indiana, Nebraska, Oklahoma, or Louisiana with up to 75% travel. You will coach 30-50 franchised locations including Grease Monkey and SpeeDee centers to improve operations and financial performance.

Responsibilities include regular franchisee coaching, ongoing communication, and collaboration with Marketing, Training, Legal, and Leadership to provide resources.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• 5+ years of experience supporting franchise networks or multi-unit operations.
• Strong written, verbal, listening, interpersonal, and negotiation skills.
• Experience as a Franchise Business Consultant or multi-unit operations leader across multiple states.

Responsibilities

• Serves as the primary point of contact for a portfolio of franchise owners, providing operational coaching and strategic guidance to improve business performance.
• Maintains meaningful and frequent communication with franchisees through phone, email, text, and face-to-face meetings, including onsite visits two to four times per year.
• Partners with internal teams, including Marketing, Training, Legal, and Leadership, to ensure franchisees have the resources and support needed to operate successfully.
• Works closely with the Legal team to resolve company conflicts involving key accounts or franchise owners.

Skills

Communication

Interpersonal skills

Negotiation

Education

High school diploma or equivalent

Bachelor's degree in Business Administration, Operations Management, Finance, or related field preferred

Tools

MS Office Suite

Job description

FullSpeed Automotive seeks a Franchise Support Director based in Illinois, Indiana, Nebraska, Oklahoma, or Louisiana with up to 75% travel. You will coach 30-50 franchised locations including Grease Monkey and SpeeDee centers to improve operations and financial performance.

Responsibilities include regular franchisee coaching, ongoing communication, and collaboration with Marketing, Training, Legal, and Leadership to provide resources.