Franchise Field Training Lead

Steaknshake; Cincinnati (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

Steak ’n Shake is seeking a Field Training Manager to elevate training across franchisee restaurants. Reporting to the VP of Training, you will lead market-based programs, coach leadership, and ensure certification standards are met to drive operational results.

The role requires travel (50–70%), strong facilitation skills, and experience with franchise systems. This is a full-time, on-site position with growth opportunities within the training leadership track.

Qualifications

• 5–7 years of progressive restaurant operations experience required.
• Minimum 2 years of multi-unit training leadership experience required.
• Proven experience leading restaurant training initiatives and coaching managers.

Responsibilities

• Lead market-based training execution across franchise and company markets.
• Coach and develop restaurant leadership; lead development days with Franchisees.
• Facilitate 2–3 training classes per month in assigned markets.
• Oversee training restaurant certification standards and audits.
• Support new restaurant openings and onboarding for Franchisees.

Skills

Ops experience

Multi-unit training

Training leadership

Facilitation

Data analysis

Travel readiness

Job description

Steak ’n Shake is seeking a Field Training Manager to elevate training across franchisee restaurants. Reporting to the VP of Training, you will lead market-based programs, coach leadership, and ensure certification standards are met to drive operational results.

The role requires travel (50–70%), strong facilitation skills, and experience with franchise systems. This is a full-time, on-site position with growth opportunities within the training leadership track.