Field Training Leader: Multi-Unit Ops & Leadership

Steak 'n Shake Akron; Cincinnati (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Steak ’n Shake is seeking a Field Training Manager to elevate performance across franchisee restaurants in assigned markets. You will lead market-based training, coach restaurant leaders, and ensure certification standards are consistently applied to drive operational results.

Reporting to the VP of Training, you will travel 50–70% domestically, facilitate instructor-led courses, and partner with FBAs to build leadership bench strength and improve restaurant outcomes.

Qualifications

• 5–7 years of progressive restaurant operations experience.
• Minimum 2 years of multi-unit training leadership experience.
• Proven experience leading restaurant training initiatives and coaching managers.
• Ability to travel within assigned domestic markets (50–70%).

Responsibilities

• Lead market-based training execution across franchise and company markets.
• Coach and develop restaurant leadership through assessments and development days.
• Facilitate 2–3 instructor-led training classes per month in markets.
• Oversee training restaurant certification standards and audits.
• Support new restaurant openings and onboarding for franchisees.

Skills

Training leadership

Multi-unit leadership

Facilitation

Travel readiness

Job description

Steak ’n Shake is seeking a Field Training Manager to elevate performance across franchisee restaurants in assigned markets. You will lead market-based training, coach restaurant leaders, and ensure certification standards are consistently applied to drive operational results.

Reporting to the VP of Training, you will travel 50–70% domestically, facilitate instructor-led courses, and partner with FBAs to build leadership bench strength and improve restaurant outcomes.