Franchise Field Trainer - Travel-Heavy Ops Coach

85C Bakery Cafe; Fullerton (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement savings plan

Paid sick leave

Vacation

Monthly performance bonus eligibility

Job summary

85°C Bakery Cafe is seeking a Franchise Field Trainer to support our growing franchise operations. This role develops franchise teams, provides hands-on training, supports new store openings, and ensures consistent execution of company standards.

You will travel approximately 75% nationwide, train management and staff, monitor operations for food safety and service quality, and collaborate with franchise partners to drive performance and operational excellence.

Qualifications

• Experience in restaurant, bakery, café, or foodservice operations.
• Strong knowledge of store operations, food safety, and customer service.
• Excellent communication, leadership, coaching, and problem-solving skills.
• Ability to work independently, manage priorities, and adapt to different environments.
• Previous management, training, or multi-unit experience preferred.
• Willingness to travel frequently and work flexible schedules, including occasional weekends.

Responsibilities

• Training & Development: Conduct hands-on training for franchise management teams and associates, support new store openings, and provide ongoing coaching to improve performance.
• Operational Excellence: Evaluate store operations, food safety, product quality, customer service, and cleanliness to ensure brand standards are maintained.
• Performance Improvement: Identify opportunities to improve labor productivity, inventory management, waste reduction, and overall operational efficiency.
• Franchise Support: Build strong relationships with franchise owners and management teams while providing operational guidance and constructive feedback.
• Communication & Follow-Up: Report store observations, training progress, and improvement opportunities to Franchise Operations leadership. Follow up on action plans and company initiatives.

Skills

Communication

Leadership

Coaching

Problem-solving

Customer service

Food safety

Store operations

Job description

85°C Bakery Cafe is seeking a Franchise Field Trainer to support our growing franchise operations. This role develops franchise teams, provides hands-on training, supports new store openings, and ensures consistent execution of company standards.

You will travel approximately 75% nationwide, train management and staff, monitor operations for food safety and service quality, and collaborate with franchise partners to drive performance and operational excellence.