Franchise Field Trainer

85c-Bakery-Cafe; Fullerton (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement savings plan

Paid sick leave

Vacation

Monthly performance bonus eligibility

Job summary

85°C Bakery Cafe is seeking a Franchise Field Trainer to support our growing franchise operations. This role develops franchise teams, provides hands-on training, supports new store openings, and ensures consistent execution of company standards.

You will travel approximately 75% nationwide, train management and staff, monitor operations for food safety and service quality, and collaborate with franchise partners to drive performance and operational excellence.

Qualifications

• Experience in restaurant, bakery, café, or foodservice operations.
• Strong knowledge of store operations, food safety, and customer service.
• Excellent communication, leadership, coaching, and problem-solving skills.
• Ability to work independently, manage priorities, and adapt to different environments.
• Previous management, training, or multi-unit experience preferred.
• Willingness to travel frequently and work flexible schedules, including occasional weekends.

Responsibilities

• Training & Development: Conduct hands-on training for franchise management teams and associates, support new store openings, and provide ongoing coaching to improve performance.
• Operational Excellence: Evaluate store operations, food safety, product quality, customer service, and cleanliness to ensure brand standards are maintained.
• Performance Improvement: Identify opportunities to improve labor productivity, inventory management, waste reduction, and overall operational efficiency.
• Franchise Support: Build strong relationships with franchise owners and management teams while providing operational guidance and constructive feedback.
• Communication & Follow-Up: Report store observations, training progress, and improvement opportunities to Franchise Operations leadership. Follow up on action plans and company initiatives.

Skills

Communication

Leadership

Coaching

Problem-solving

Customer service

Food safety

Store operations

Job description

Franchise Field Trainer85°C Bakery Cafe | Franchise OperationsEmployment Type: Full-Time, HourlyCompensation: $25.00–$32.00 per hourMonthly Bonus Eligibility: $150–$1,200Travel Requirement: Approximately 75% Nationwide TravelAbout the Opportunity85°C Bakery Cafe is seeking a motivated and experienced Franchise Field Trainer to support our growing franchise operations. This position is responsible for developing franchise teams, providing hands-on training, supporting new store openings, and ensuring consistent execution of company standards.We are looking for a hands-on leader who is passionate about developing people, improving operations, and building strong relationships with franchise partners.Key ResponsibilitiesTraining & Development: Conduct hands-on training for franchise management teams and associates, support new store openings, and provide ongoing coaching to improve performance.Operational Excellence: Evaluate store operations, food safety, product quality, customer service, and cleanliness to ensure brand standards are maintained.Performance Improvement: Identify opportunities to improve labor productivity, inventory management, waste reduction, and overall operational efficiency.Franchise Support: Build strong relationships with franchise owners and management teams while providing operational guidance and constructive feedback.Communication & Follow-Up: Report store observations, training progress, and improvement opportunities to Franchise Operations leadership. Follow up on action plans and company initiatives.QualificationsExperience in restaurant, bakery, café, or foodservice operations.Strong knowledge of store operations, food safety, and customer service.Excellent communication, leadership, coaching, and problem-solving skills.Ability to work independently, manage priorities, and adapt to different environments.Previous management, training, or multi-unit experience preferred.Willingness to travel frequently and work flexible schedules, including occasional weekends.BenefitsMedical insurance, subject to eligibility and plan terms.401(k) retirement savings plan, subject to eligibility and plan terms.Paid sick leave and vacation, in accordance with company policy and applicable law.Monthly performance bonus eligibility of $150–$1,200, subject to company bonus program requirements.Company-covered eligible business travel expenses, in accordance with company policy.Compensation & TravelHourly Pay: $25.00–$32.00, based on experience and qualifications.Monthly Bonus: Eligible for $150–$1,200 based on performance and company bonus program requirements. Bonuses are not guaranteed.Travel: Approximately 75% nationwide travel, including overnight stays and occasional weekends.Travel Expenses: Company-covered business travel expenses, including airfare, hotel accommodations, ground transportation, eligible mileage, and meals, in accordance with company policy.What We're Looking ForA professional who leads by example, develops others, takes initiative, builds strong relationships, and demonstrates accountability. The ideal candidate is passionate about operational excellence and committed to representing the 85°C Bakery Cafe brand.Both internal and external candidates are encouraged to apply!This position requires moderate physical activity. Employees must have sufficient strength to perform the duties and responsibilities of the position including moderate lifting (up to 50 pounds), walking, bending, stooping, kneeling, and squatting. This position requires nearly continuous standing and walking, repetitive hand motions, and reaching overhead. Employees may be exposed to unusual elements including extreme temperatures of coolers and freezers. Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.