Franchise Compliance & Legal Admin Coordinator

Heights Wellness - Baybrook/Friendswood; San Antonio (TX); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k)

Dental insurance

Job summary

Heights Wellness - Baybrook/Friendswood is seeking a Legal / Compliance / Administrative Coordinator to support daily legal operations and franchise compliance across our system. You will organize documents, maintain trackers, and coordinate trainings, while handling sensitive information with discretion.

The ideal candidate is detail-oriented, comfortable with Microsoft 365 (Excel in particular), and adept at navigating shared drives and document-management ecosystems.

Qualifications

• 2+ years of experience in legal administration, franchise compliance, or another multi-unit environment.
• Demonstrates ability to manage spreadsheets and tracking systems with high data integrity.
• Exceptional discretion and judgment with confidential and sensitive information.
• Strong proficiency in Microsoft 365 Suite, particularly Excel.
• Comfort operating in shared-drive, document-management ecosystems.

Responsibilities

• File and organize legal, insurance, and compliance documentation in the appropriate electronic folders.
• Maintain internal compliance and documentation trackers to support system-level accuracy and reporting.
• Track policy acknowledgements and maintain version control.
• Distribute monthly compliance training notices and reminders, and schedule required policy training.
• Create system users, manage access permissions, and process location ownership transfers as requested.
• Validate and maintain the master license record as the system's single source of truth.
• Acknowledge incoming reports promptly, guide Franchise Owners through required process, and maintain accurate case tracking.
• Handle incoming phone calls and respond to customer emails.
• Coordinate meetings, scheduling, and calendars across departments.

Skills

Legal administration

Franchise compliance

Data integrity

Microsoft 365 Suite

Document management

Education

Paralegal certificate

Tools

Excel

Job description

Heights Wellness - Baybrook/Friendswood is seeking a Legal / Compliance / Administrative Coordinator to support daily legal operations and franchise compliance across our system. You will organize documents, maintain trackers, and coordinate trainings, while handling sensitive information with discretion.

The ideal candidate is detail-oriented, comfortable with Microsoft 365 (Excel in particular), and adept at navigating shared drives and document-management ecosystems.