Framing Team Lead & Customer Sales Coach

The Michael's Companies; Quakertown (Bucks County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Medical insurance

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee Assistance Program

Job summary

The Michaels Companies in Quakertown seeks a Store Framer Lead to guide a framing team in delivering customized framing solutions, while driving sales and ensuring superior customer service. This position supports daily operations, coaching, and adherence to SOPs in a fast-paced retail environment.

Ideal candidates have prior custom framing experience, retail leadership, and a focus on achieving KPI targets through effective team management and customer engagement.

Qualifications

• Basic computer skills required.
• Previous custom framing experience preferred.
• Retail management experience preferred.
• Experience leading a sales team preferred.

Responsibilities

• Lead and coach a team of framers to deliver high-quality custom framing solutions.
• Drive custom framing sales and build strong customer relationships.
• Assist Store Manager in enforcing SOPs, policies and safety procedures.
• Plan workload, assign resources, and manage inventory to meet production and sales goals.

Skills

Basic computer skills

Job description

The Michaels Companies in Quakertown seeks a Store Framer Lead to guide a framing team in delivering customized framing solutions, while driving sales and ensuring superior customer service. This position supports daily operations, coaching, and adherence to SOPs in a fast-paced retail environment.

Ideal candidates have prior custom framing experience, retail leadership, and a focus on achieving KPI targets through effective team management and customer engagement.