Framing Store Team Lead: Sales & Operations Champion

Michaels; Beachwood (OH); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

401(k) match

Healthcare benefits

Employee discount

Job summary

Michaels is seeking a capable leader to assist the Store Manager in daily operations and franchised policies. You will coach a framing team, deliver high-quality custom framing, and ensure KPIs are met while managing inventory, shrink, and safety programs.

The role includes acting as Manager on Duty, participating in talent development, and supporting omni-channel processes. Strong communication and a customer-first mindset are essential for success.

Qualifications

• Basic computer skills required

Responsibilities

• Assist Store Manager in SOPs and policy execution.
• Develop and coach team selling behaviors.
• Lead high-quality custom framing solutions and plan workload.
• Achieve KPIs and supervise framing team.
• Oversee inventory, shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Participate in Talent Development and performance management.
• Support omni-channel processes.

Skills

Retail management

Leadership

Customer service

Team coaching

Job description

Michaels is seeking a capable leader to assist the Store Manager in daily operations and franchised policies. You will coach a framing team, deliver high-quality custom framing, and ensure KPIs are met while managing inventory, shrink, and safety programs.

The role includes acting as Manager on Duty, participating in talent development, and supporting omni-channel processes. Strong communication and a customer-first mindset are essential for success.