Framing Shop Lead: Grow Custom Framing Sales

The Michael's Companies; Danvers (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

The Michael's Companies in Danvers, MA is seeking a Framing Manager to lead and coach a team of framers, delivering high-quality custom framing solutions. You’ll drive framing sales while ensuring customer satisfaction and adherence to SOPs.

You’ll plan workload with the Store Manager, manage inventory, and support hiring, onboarding, and training of team members. This role requires strong leadership, retail experience, and a customer‑focused approach to achieve KPIs.

Qualifications

• Basic computer skills required.
• Retail management experience preferred.
• Experience leading a sales team preferred.

Responsibilities

• Lead and coach a team of framers to meet KPI targets.
• Drive high-quality custom framing solutions and sales.
• Assist customers in creating personalized framing plans.
• Adhere to SOPs, manage inventory, and ensure store standards.

Skills

Basic computer skills

Retail management

Team leadership

Custom framing experience

Job description

The Michael's Companies in Danvers, MA is seeking a Framing Manager to lead and coach a team of framers, delivering high-quality custom framing solutions. You’ll drive framing sales while ensuring customer satisfaction and adherence to SOPs.

You’ll plan workload with the Store Manager, manage inventory, and support hiring, onboarding, and training of team members. This role requires strong leadership, retail experience, and a customer‑focused approach to achieve KPIs.