Fragrance Specialist - Hamilton Place

Creed; Chattanooga (TN); On-site; USD 17,000 - 28,000; Full time

Job summary

International Cosmetics and Perfumes Inc is seeking a Seasonal Fragrance Specialist (Creed) to execute the customer experience and sales strategy at Dillard's Hamilton Place in TN. You will champion the Creed brand, engage customers, and drive in-store events and promotions.

The role emphasizes strong retail sales experience in fragrance or luxury goods, with excellent communication and organizational skills. Team collaboration and flexibility with store schedules are required.

Qualifications

• Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred.
• Strong sales experience in retail/fragrance.
• Experience in building relationships in a retail setting.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Able to use reporting tools and basic computer skills.

Responsibilities

• Champion the Customer Experience and sales strategy in-store.
• Drive store-level sales and support Creed team to meet sales plan.
• Achieve personal sales goals and promote Creed and intersell.
• Support market events, presell launches, and in-store promotions.
• Engage with customers to build brand awareness and loyalty.
• Attend and support meetings with management and teams.
• Collaborate with manager to drive all aspects of the business.
• Open/close duties if assigned to boutique location.

Skills

Retail sales

Customer service

Communication skills

Relationship building

Attention to detail

Event planning

Technical computer skills

Tools

Reporting tools

Job description

POSITION

Seasonal Fragrance Specialist (Creed)

REPORTS TO

Account Coordinator

STORE LOCATION

Dillard's Hamilton Place, TN

FLSA

Non-Exempt

OVERVIEW

The Product Specialist is responsible for executing the Customer Experience and sales strategy on behalf of International Cosmetics and Perfumes Inc . This position plays a key role in delivering a captivating, branded customer experience and championing sales goals. This individual will also promote and maintain the intrinsic company culture that fosters the firm’s core values of: Transparency, Recognition, Accountability, and Communication.

CORE RESPONSIBILITIES

• Champion and driving the Customer Experience by holding exceptional standards while supporting out of home base sales.
• Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market.
• Responsible for productivity by achieving personal sales goals to promote Creed and intersell including pre-sale and launch goals set by manager.
• Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management.
• Responsive for engaging with customers to build and promote brand awareness.
• Supporting monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively.
• Partner closely with manager and team to drive all aspects of the business.
• Accountable for event presell, goals and set up.
• Required to open and close if position is based in a boutique location.

CORE REQUIREMENTS

• Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred
• Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry
• Experienced and comfortable with working within a retail environment and building relationships
• Excellent verbal & written communication skills; strong interpersonal skills
• Possesses strong attention to detail, event planning and organizational skills to support business needs
• Possesses good technical computer skills, keyboarding and is knowledgeable of various reporting tools and systems
• Flexible and adaptable to changing priorities with the ability and willingness to multi-task
• Physical ability to move in store including kneeling, stooping, carrying, bending, twisting etc.; ability to lift to 25lbs.

We are committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.