Fragrance Specialist

Brobston Group; Beverly Hills (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly rate

Job summary

The Fragrance Specialist at Neiman Marcus Beverly Hills represents Creed and delivers a branded customer experience while driving store sales. This role reports to the Regional Sales Manager and champions Creed goals across the market.

You will execute presell launches, support events, and engage customers to raise brand awareness. The position requires strong communication, at least 3 years in luxury retail, and the ability to lift up to 25lbs as needed.

Qualifications

• Minimum of 3 years of relevant retail sales experience in fragrance or luxury goods.
• Experience working in a retail environment and building relationships with customers.
• Excellent verbal and written communication and strong interpersonal skills.
• Attention to detail, event planning and organizational ability.
• Proficient with basic computer skills and reporting tools.
• Flexible to changing priorities and able to multi-task.

Responsibilities

• Champion the Customer Experience and drive Creed sales at store level.
• Support and execute the store sales plan; assist in achieving goals for all Creed spaces.
• Achieve personal sales goals and participate in presell and launch activities.
• Plan and execute market events in stores and partner with management.
• Engage customers to build brand awareness and promote products.
• Attend and support morning meetings, department and store-wide meetings.
• Collaborate with the manager and team to drive all aspects of the business.
• Set up and manage event presell goals and activities.
• Open/close the position as needed for boutique locations.

Skills

Retail sales

Fragrance / luxury goods

Communication skills

Event planning

Attention to detail

Multi-tasking

Job description

POSITION

Fragrance Specialist (Creed)

REPORTS TO

Regional Sales Manager

STORE LOCATION

Neiman Marcus Beverly Hills, CA

FLSA

Non Exempt

OVERVIEW

The Product Specialist is responsible for executing the Customer Experience and sales strategy on behalf of ICP. This position plays a key role in delivering a captivating, branded customer experience and championing sales goals. This individual will also promote and maintain the intrinsic company culture that fosters the firm’s core values of: Transparency, Recognition, Accountability, and Communication.

CORE RESPONSIBILITIES

• Champion and driving the Customer Experience by holding exceptional standards while supporting out of home base sales.
• Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market.
• Responsible for productivity by achieving personal sales goals to promote Creed and intersell including pre-sale and launch goals set by manager.
• Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management.
• Responsive for engaging with customers to build and promote brand awareness.
• Supporting monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively.
• Partner closely with manager and team to drive all aspects of the business.
• Accountable for event presell, goals and set up.
• Required to open and close if position is based in a boutique location.

CORE REQUIREMENTS

Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred

• Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry
• Experienced and comfortable with working within a retail environment and building relationships
• Excellent verbal & written communication skills; strong interpersonal skills
• Possesses strong attention to detail, event planning and organizational skills to support business needs
• Possesses good technical computer skills, keyboarding and is knowledgeable of various reporting tools and systems
• Flexible and adaptable to changing priorities with the ability and willingness to multi-task
• Physical ability to move in store including kneeling, stooping, carrying, bending, twisting etc.; ability to lift to 25lbs.

We are committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Why Work With Us? We care about our team members, and we offer a competitive rate of $28.00-$30.00 hourly.