Fragrance Specialist

Brobston Group; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

International Cosmetics and Perfumes is seeking a Fragrance Specialist for Neiman Marcus Houston Galleria to deliver a branded customer experience and drive Creed sales across designated stores. You will partner with management to execute in-store events and presell launches, while maintaining attention to detail and exceptional service.

The role requires at least 3 years of retail sales experience in fragrance or luxury goods, strong communication, teamwork, and comfort with monthly meetings

Qualifications

• Minimum of 3 years of retail sales experience; fragrance, beauty or luxury goods preferred.
• Strong verbal and written communication skills; ability to build relationships in-store.
• Experience with event planning and organizational tasks to support business needs.

Responsibilities

• Champion customer experience and sales strategy in-store.
• Drive store-level retail sales and support Creed sales goals across designated stores.
• Achieve personal sales targets and promote Creed and intersell; support presell launches and events.
• Execute action plans based on market calendars and collaborate with management.
• Engage with customers to build brand awareness and promote product knowledge.
• Attend and support morning meetings and store-wide events with management.
• Collaborate with team to drive all aspects of the business and presell events.
• Open/close duties if required by boutique location.

Skills

Retail sales

Fragrance knowledge

Customer service

Communication

Event planning

Team collaboration

Tools

Reporting tools

Job description

POSITION: Fragrance Specialist (Creed)

REPORTS TO: Account Coordinator

STORE LOCATION: Neiman Marcus Houston Galleria, TX (multiple openings)

FLSA: Non-Exempt

OVERVIEW

The Product Specialist is responsible for executing the Customer Experience and sales strategy on behalf of International Cosmetics and Perfumes . This position plays a key role in delivering a captivating, branded customer experience and championing sales goals. This individual will also promote and maintain the intrinsic company culture that fosters the firm's core values of: Transparency, Recognition, Accountability, and Communication.

CORE RESPONSIBILITIES

• Champion and driving the Customer Experience by holding exceptional standards while supporting out of home base sales.
• Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market.
• Responsible for productivity by achieving personal sales goals to promote Creed and intersell including pre-sale and launch goals set by manager.
• Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management.
• Responsive for engaging with customers to build and promote brand awareness.
• Supporting monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively.
• Partner closely with manager and team to drive all aspects of the business.
• Accountable for event presell, goals and set up.
• Required to open and close if position is based in a boutique location.

CORE REQUIREMENTS

• Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred
• Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry
• Experienced and comfortable with working within a retail environment and building relationships
• Excellent verbal & written communication skills; strong interpersonal skills
• Possesses strong attention to detail, event planning and organizational skills to support business needs
• Possesses good technical computer skills, keyboarding and is knowledgeable of various reporting tools and systems
• Flexible and adaptable to changing priorities with the ability and willingness to multi-task
• Physical ability to move in store including kneeling, stooping, carrying, bending, twisting etc.; ability to lift to 25lbs.

We are committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.