Fragrance Specialist – Customer Experience & Sales

Macy's; Braintree (MA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Merchandise discounts

Incentives program

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Fragrance RSS Colleague to deliver exceptional customer service, demonstrate fragrances, and support both digital and in-store shoppers. You will help with stock, merchandising, and training activities while maintaining a welcoming store environment.

This role offers part-time or full-time hours, with a flexible schedule that may include weekends and holidays. Benefits include health coverage, paid time off, and opportunities for career growth within Macy's.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years related experience preferred.

Responsibilities

• Provide exceptional customer service across in-store and online channels.
• Explain and demonstrate use of fragrances through actual application or testers.
• Collaborate with Fragrance Counter Manager on inventory and merchandising.
• Attend product training classes and seminars.

Skills

Customer service

Interpersonal skills

Flexibility

Retail experience

Education

High School Diploma

Tools

POS system

Job description

Macy's is seeking a Fragrance RSS Colleague to deliver exceptional customer service, demonstrate fragrances, and support both digital and in-store shoppers. You will help with stock, merchandising, and training activities while maintaining a welcoming store environment.

This role offers part-time or full-time hours, with a flexible schedule that may include weekends and holidays. Benefits include health coverage, paid time off, and opportunities for career growth within Macy's.