Fragrance Sales Associate — Elevate Customer Experiences

Macy's; Overland Park (KS); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Paid holidays

Career development

Volunteer opportunities

Job summary

Macy's is seeking a Fragrance Sales Associate to create a welcoming shopping experience with personalized fragrance recommendations and expert product knowledge. You will educate customers on notes, layering, and usage while delivering attentive service and building lasting relationships.

You will help maintain a polished sales floor, support merchandising and signage, and contribute to meeting daily sales goals through strong clienteling and teamwork.

Qualifications

• At least 1 year of customer service or selling experience required.
• Ability to greet customers warmly and provide fragrance education.
• Comfort using POS and digital tools to complete transactions.

Responsibilities

• Create a warm, welcoming environment through hospitality and service.
• Engage customers with fragrance recommendations reflecting their style and mood.
• Educate customers on notes, layering techniques, and usage of products.

Skills

Customer service

Sales experience

Communication

Clienteling

Team collaboration

Tools

POS system

Handheld device

Job description

Macy's is seeking a Fragrance Sales Associate to create a welcoming shopping experience with personalized fragrance recommendations and expert product knowledge. You will educate customers on notes, layering, and usage while delivering attentive service and building lasting relationships.

You will help maintain a polished sales floor, support merchandising and signage, and contribute to meeting daily sales goals through strong clienteling and teamwork.