Fragrance Sales Specialist – Elevate Customer Experience

Macy's; Indianapolis (IN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Merchandise discounts

Performance‑based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's Inc. in Indianapolis seeks a Fragrance Sales Associate to deliver warm, personalized service and expert fragrance recommendations.

You will engage customers, demonstrate products, and educate on notes, layering, and usage while helping create a welcoming shopping experience. With at least 1 year of customer service or selling experience, you’ll drive sales, build loyalty, and collaborate with the Beauty team to feature new arrivals and events.

Qualifications

• At least 1 year of customer service or selling experience.
• Flexible availability including weekends and holidays.
• Able to read and understand English employment policies.
• Engage customers with warmth and expertise by acknowledging preferences and offering tailored recommendations.

Responsibilities

• Greet customers and offer personalized fragrance recommendations.
• Demonstrate products and educate on notes, layering, and usage.
• Drive sales and loyalty using clienteling tools and promote new launches.
• Maintain a clean, organized, and shoppable sales floor; manage signage and pricing.

Skills

Customer service

Sales

Communication

Team collaboration

Clienteling

Merchandising

Tools

POS

Mobile selling tech

Job description

Macy's Inc. in Indianapolis seeks a Fragrance Sales Associate to deliver warm, personalized service and expert fragrance recommendations.

You will engage customers, demonstrate products, and educate on notes, layering, and usage while helping create a welcoming shopping experience. With at least 1 year of customer service or selling experience, you’ll drive sales, build loyalty, and collaborate with the Beauty team to feature new arrivals and events.