Fragrance Sales Pro — Elevate Customer Experiences

Macy's; Greendale (WI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Paid time off

8 paid holidays

Learning and development

Colleague Resource Groups

Volunteer opportunities

Merchandise discounts

Incentives and merit reviews

Employee Assistance Program

Job summary

Macy's is seeking a Fragrance Sales Associate in Wisconsin. You will greet customers, provide personalized fragrance recommendations, and educate shoppers on notes, layering techniques, and usage to drive sales and loyalty.

You will support a seamless shopping experience, maintain a polished beauty space, and collaborate with the Beauty team to showcase the full range of products and services. Prior fragrance knowledge and customer service experience are preferred.

Qualifications

• 1+ year of customer service or selling experience required
• Ability to communicate effectively with customers and colleagues
• Proficiency with point-of-sale and digital tools to enhance shopping experience

Responsibilities

• Create a warm, welcoming environment with personalized fragrance recommendations
• Demonstrate and educate customers on notes, layering techniques, and usage
• Drive sales and loyalty through clienteling and offerings
• Maintain organized, shoppable space and ensure accurate merchandising

Skills

Customer service

Sales ability

Fragrance knowledge

Communication skills

Tools

POS system

Mobile selling tech

Job description

Macy's is seeking a Fragrance Sales Associate in Wisconsin. You will greet customers, provide personalized fragrance recommendations, and educate shoppers on notes, layering techniques, and usage to drive sales and loyalty.

You will support a seamless shopping experience, maintain a polished beauty space, and collaborate with the Beauty team to showcase the full range of products and services. Prior fragrance knowledge and customer service experience are preferred.