Fragrance Sales & Service Coordinator — Onsite NYC

International Flavors & Fragrances Inc.; New York (NY); On-site; USD 60,000 - 86,000; Full time

Job summary

International Flavors & Fragrances Inc. in New York, NY is seeking a Sales Service Coordinator to act as a communication link between customers, Sales Account Managers, and internal teams.

The role supports fragrance development projects, n- receives sample requests, and manages SAP entries and shipments. The position is on-site in New York with hybrid options, full-time, and requires 1–3 years of relevant experience, strong organization, and excellent communication skills.

Qualifications

• 1–3 years of relevant professional experience, preferably within the fragrance or flavor industry.
• Strong customer-focus and results driven.
• Clear and professional communication skills, both written and verbal.

Responsibilities

• Act as a key communication link between customers, Sales Account Managers, and internal stakeholders.
• Coordinate fragrance development projects with perfumers, laboratories, marketing, production, and design teams.
• Receive and process customer sample requests, inquiries, and time-sensitive requests.

Skills

Customer focus

Organizational skills

Communication skills

Tools

SAP

CRM systems

Excel

Word

PowerPoint

Project management

Job description

International Flavors & Fragrances Inc. in New York, NY is seeking a Sales Service Coordinator to act as a communication link between customers, Sales Account Managers, and internal teams.

The role supports fragrance development projects, n- receives sample requests, and manages SAP entries and shipments. The position is on-site in New York with hybrid options, full-time, and requires 1–3 years of relevant experience, strong organization, and excellent communication skills.