Fragrance Experience Lead

Belk; Town of La Grange (NY); On-site; USD 21,000 - 28,000; Part time

Job summary

Belk is seeking a Fragrance Advisor to drive sales and deliver exceptional customer service by building client relationships, performing product demonstrations, and offering tailored fragrance recommendations across multiple brands. This hourly position emphasizes enthusiasm for fragrance, a competitive mindset, and confidence in a fast-paced retail environment.

The role focuses on ownership, promotions, and omnichannel experiences, with responsibilities spanning customer engagement, events, and

Qualifications

• Customer service focus with goal of meeting store objectives.
• Ability to own tasks and contribute to store success.
• Strong communication and teamwork skills.
• Comfort with technology and devices used in retail (smartphone/tablet).

Responsibilities

• Demonstrate ownership and accountability to meet store metrics.
• Create memorable store experiences through relationships with team, vendors, customers, and community.
• Provide tailored fragrance advice using clienteling tools and product knowledge.
• Execute promotions, events, and outreach to drive sales.
• Use selling tools and inventory details to offer omnichannel shopping experiences.
• Build product knowledge and suggestive selling techniques.
• Maintain visual merchandising and store cleanliness per guidelines.
• Contribute to a positive store culture and teamwork.
• Support store operations and adapt to changing needs.
• Assist with omni and operations processes while safeguarding assets.

Skills

Customer service

Ownership

Team collaboration

Self-directed

Communication

Tech-savvy

Flexible schedule

Physical stamina

Inventory knowledge

Job description

Belk is seeking a Fragrance Advisor to drive sales and deliver exceptional customer service by building client relationships, performing product demonstrations, and offering tailored fragrance recommendations across multiple brands. This hourly position emphasizes enthusiasm for fragrance, a competitive mindset, and confidence in a fast-paced retail environment.

The role focuses on ownership, promotions, and omnichannel experiences, with responsibilities spanning customer engagement, events, and