Fragrance Experience Specialist

belk; McDonough (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk is seeking a Fragrance Advisor to drive sales and deliver an exceptional customer experience through product demonstrations and tailored recommendations across fragrance brands.

You will build client relationships, participate in promotions and events, and utilize digital tools to provide an seamless omnichannel experience while maintaining merchandising standards and store operations.

Qualifications

• Proven ability to deliver excellent customer service.
• Willingness to learn and grow in fragrance knowledge.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Demonstrate ownership and accountability in achieving store objectives and metrics.
• Create memorable store experiences through relationships with team, vendors, customers, and community.
• Build customer loyalty via clienteling tools and tailored recommendations.
• Execute promotions, events, and outreach to maximize performance and sales.
• Use selling tools and devices to provide omnichannel customer experiences with inventory details.
• Leverage training to improve product knowledge and suggestive selling.
• Merchandise and replenish products; maintain visuals and hygiene standards per directives.
• Contribute to a positive store culture and assist with other tasks as needed.
• Support store operations and asset protection through compliant processes.

Skills

Customer service

Ownership

Accountability

Technology literacy

Team collaboration

Communication

Adaptability

Sales orientation

Job description

Belk is seeking a Fragrance Advisor to drive sales and deliver an exceptional customer experience through product demonstrations and tailored recommendations across fragrance brands.

You will build client relationships, participate in promotions and events, and utilize digital tools to provide an seamless omnichannel experience while maintaining merchandising standards and store operations.