Fragrance Advisor & Customer Experience Specialist

Belk; Florence (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk Florence is seeking a Fragrance Advisor to drive sales and deliver an outstanding customer experience. You will demonstrate ownership, build client relationships, and provide personalized fragrance recommendations across brands.

You will engage customers, perform product demonstrations, and participate in promotions and events to maximize store performance. This hourly role emphasizes adaptability, teamwork, and strong product knowledge to create a curated in-store experience.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Willingness to learn and grow in fragrance industry.
• Ability to take ownership and mentor others.

Responsibilities

• Demonstrate ownership and initiative to achieve store objectives and metrics.
• Create memorable store experiences through team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service and tailored product recommendations.
• Execute promotions, events, and outreach to maximize performance and sales.
• Use selling tools and devices to provide omnichannel experiences and accurate inventory details.
• Leverage training tools to build product knowledge and best selling practices.
• Merchandise and replenish products timely; maintain visual standards per guidelines.
• Contribute to a positive store culture by sharing knowledge and celebrating team achievements.
• Support selling and store operations as needed.

Skills

Customer service

Ownership

Communication

Teamwork

Adaptability

Technology

Multitasking

Tools

Clienteling tools

Omnichannel devices

Windows

Job description

Belk Florence is seeking a Fragrance Advisor to drive sales and deliver an outstanding customer experience. You will demonstrate ownership, build client relationships, and provide personalized fragrance recommendations across brands.

You will engage customers, perform product demonstrations, and participate in promotions and events to maximize store performance. This hourly role emphasizes adaptability, teamwork, and strong product knowledge to create a curated in-store experience.