Fragrance Advisor & Customer Experience Pro

Belk; Greenville (SC); On-site; USD 12,000 - 27,000; Full time

Job summary

Belk in Greenville, SC is hiring a Fragrance Advisor to drive sales and deliver a remarkable customer experience. You will build client relationships, perform product demonstrations, and offer customized recommendations across multiple fragrance brands in a fast-paced retail setting.

The ideal candidate is enthusiastic about fragrance and beauty, comfortable using digital tools for inventory and clienteling, and ready to work a flexible schedule including nights and weekends.

Qualifications

• Excellent customer service and relationship-building skills.
• Willingness to learn fragrance trends.
• Ability to work a flexible schedule including nights and weekends.

Responsibilities

• Demonstrate ownership, accountability, and initiative to achieve store objectives and key metrics.
• Create memorable store experiences through building team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, using clienteling tools, and offering tailored product recommendations.
• Execute promotions, events, and customer outreach to maximize performance and sales.
• Use selling tools and devices to provide an omnichannel experience with inventory and product details.
• Leverage training tools to build product knowledge and suggestive selling in fragrance trends.
• Merchandise and replenish products; maintain visual standards and hygiene.
• Contribute to positive store culture by sharing knowledge and celebrating achievements.
• Demonstrate adaptability and support selling and store operations as needed.
• Support store fulfillment and asset protection initiatives with proper procedures.

Skills

Customer service

Ownership

Communication

Tech savvy

Teamwork

Flexibility

Job description

Belk in Greenville, SC is hiring a Fragrance Advisor to drive sales and deliver a remarkable customer experience. You will build client relationships, perform product demonstrations, and offer customized recommendations across multiple fragrance brands in a fast-paced retail setting.

The ideal candidate is enthusiastic about fragrance and beauty, comfortable using digital tools for inventory and clienteling, and ready to work a flexible schedule including nights and weekends.