Founding Technical Account Manager – AI Infra

Modal; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

Modal is hiring its first Account Managers. You will own a book of business from day one and help build the motion across startups to enterprise teams. This is a commercial role with a revenue target, where retention and expansion are measured across your accounts.

You will be a founding member of the AM team, working with developers and ML teams on what they’re building and how Modal fits. The role is technical, requiring knowledge of GPU workloads and production-ready sandboxes, and you will

Qualifications

• Technical account management experience within deeply technical, consumption-based environments.
• Ability to converse with developers, ML teams, and CxO-level executives in commercial conversations.

Responsibilities

• Own a book of business and build the AM motion from day one.
• Translate deep technical work to engineers and FDEs when needed.
• Drive retention and expansion across accounts, from startups to enterprise.
• Prospect and manage customer cadence to scale the AM function.

Job description

Modal is hiring its first Account Managers. You will own a book of business from day one and help build the motion across startups to enterprise teams. This is a commercial role with a revenue target, where retention and expansion are measured across your accounts.

You will be a founding member of the AM team, working with developers and ML teams on what they’re building and how Modal fits. The role is technical, requiring knowledge of GPU workloads and production-ready sandboxes, and you will