Founding GM, Tampa Massage Boutique

The NOW Tampa North Hyde Park; Tampa (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Diversity celebration

Supportive team

Member discounts

Inspiring workspace

Career growth

Monthly massage

Bonus potential

Job summary

The NOW Massage in Tampa is seeking a Founding General Manager to lead the launch and ongoing operations of the North Hyde Park boutique. You will recruit, train, and mentor Experience Guides and Massage Therapists while driving guest satisfaction and profitability.

As a strategic leader, you will align staff performance with The NOW Brand Truths, manage day-to-day operations, payroll, and inventory, and partner with local businesses to elevate the brand in the Tampa community.

Qualifications

• 2+ years of experience operating a fast-paced, high-volume business.
• Membership program and/or wellness industry experience preferred.
• Proven track record in sales and building a recurring guest base.
• Strong business acumen including understanding P&L, budgets, and forecasts.
• Excellent communication, listening, and computer skills.
• Must be a capable team leader and mentor.

Responsibilities

• Recruitment, hiring, and continuous development of the team (front desk and Massage Therapists).
• Performance management and maintaining positive relationships within the team.
• Elevate guest experience and address online reviews and community engagement.
• Create and manage team schedules to maximize productivity and manage payroll.
• Perform accounting duties, record daily cash flow, and monitor inventories and budgets.
• Uphold high standards of cleanliness, safety, and regulatory compliance.
• Plan promotions and collaborations with local businesses to grow brand presence.

Skills

Leadership

Sales excellence

Business acumen

Communication

Team mentoring

Guest experience

Job description

The NOW Massage in Tampa is seeking a Founding General Manager to lead the launch and ongoing operations of the North Hyde Park boutique. You will recruit, train, and mentor Experience Guides and Massage Therapists while driving guest satisfaction and profitability.

As a strategic leader, you will align staff performance with The NOW Brand Truths, manage day-to-day operations, payroll, and inventory, and partner with local businesses to elevate the brand in the Tampa community.